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Refund Policy
Refund Policy - The Basics
At KCB Coaching, your time and commitment are highly valued. To provide the best coaching experience for all clients, please review our refund and rescheduling policies:
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Emergency Reschedule: You are entitled to one “emergency reschedule” per client relationship. This means you may cancel a session within 24 hours of the scheduled time and still reschedule it without penalty.
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Cancellation & Absences: If you cancel a session with less than 24 hours’ notice, miss a session, or withdraw from coaching altogether, you remain fully responsible for the fees of all scheduled sessions. Unfortunately, we are unable to offer refunds or credits for these sessions.
We encourage open communication and will do our best to accommodate your needs when possible. Thank you for your understanding and commitment to your coaching journey.